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Seven emerging trends that are changing retail

Microsoft Dynamics 365 for Operations

Download whitepaper

Download whitepaper

 

Overzicht

In the last decade, few industries have been impacted by rapid advancements in technology quite like the retail industry. Retailers have been faced with an “evolve-or-die” ultimatum as emerging platforms have created new channels to reach customers, introduced a seemingly endless flow of new competitors, and given shoppers unprecedented access to product information, including ratings and reviews. The proliferation of personal devices - such as smartphones and tablets - is changing the shopping experience, both in-store and online, and retailers now have access to massive amounts of customer and market data, which presents both a great risk and a great opportunity.

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